FREQUENTLY ASKED QUESTIONS

Product & Materials

What is Mirea Designs jewelry made of, and is it anti-tarnish, waterproof, and hypoallergenic? Every piece is stainless steel with 18k gold plating — built to hold its shine, resist tarnish, and handle water without a second thought. It's also hypoallergenic, so it's gentle even on sensitive skin. Wear it in the shower, at the gym, all day, every day.

Do you offer custom or personalized jewelry? Not yet. We're focused on our curated collections for now — subscribe to our newsletter and you'll be first to know if that changes.

Ordering

How do I place an order? Browse a collection, add what you love to your cart, and check out securely. You'll get a confirmation email the moment your order's placed.

How do I use my first-order discount? Enter code MIREAFIRST10 at checkout for 10% off your first order — no minimum spend, applies to your whole cart.

Can I change or cancel my order after placing it? Yes, within 24 hours or before your order is shipped — whichever comes first. Email care@mirea.co.in and we'll take care of it. 

Do you offer gift packaging? Every order comes gift-ready, at no extra cost.

Shipping & Delivery

How much does shipping cost? Free on prepaid orders. Cash on Delivery (COD) is available for a flat ₹129.

How long will delivery take? 5–7 business days within India.

How do I track my order? You'll get a tracking link by email or SMS as soon as it ships — use it to follow your package in real time.

Do you ship internationally? Not for individual orders right now. For bulk international orders, email care@mirea.co.in and we'll sort out timelines and pricing with you.

Returns & Exchanges

What's your return policy? Unworn items in original packaging can be returned within 7 days of delivery. Full details are on our Return and Cancellation Policy page.

Can I exchange something instead? Yes, within the same 7-day window, for eligible items. Email care@mirea.co.in to start an exchange.

Are sale items eligible for return or exchange? Sale and discounted items are final sale unless the product page says otherwise.

Payments & Security

What payment methods do you accept? All major credit and debit cards, UPI, PayPal, and net banking — all processed through secure, encrypted gateways.

Is it safe to shop on your site? Yes. The site is SSL-encrypted and every transaction runs through a secure payment gateway.

Caring for Your Jewelry

How do I keep my Mirea pieces looking new?

  • Store them somewhere dry and cool, out of direct sunlight.
  • Keep them away from water, perfume, and harsh chemicals when you can, even though they're built to handle daily wear.
  • Wipe gently with a soft, lint-free cloth after wearing.

Bulk & Corporate Orders

Do you offer bulk or corporate gifting, and is pricing different? Yes to both. Email care@mirea.co.in with what you need, and we'll put together a plan with volume-based pricing.

Support

How can I reach Mirea?

  • Email: care@mirea.co.in
  • Call: +91 93266 11702
  • WhatsApp: +91 73837 52456
  • Or use the form on our Contact page

Do you have a physical store? We're online-only right now, so you can shop from wherever you are.

Stay in the Loop

How do I hear about new drops and offers first? Subscribe to our newsletter, or follow Instagram and Facebook for new arrivals, sales, and styling ideas.