About Mirea
1. What is Mirea Jewelry?
Mirea is a luxury fine jewelry brand offering handcrafted necklaces, earrings, bracelets, rings, and anklets. Our pieces are designed to reflect timeless elegance, precision craftsmanship, and modern sophistication, making them perfect for every occasion.
2. Where is Mirea Jewelry located?
Mirea is based in Mumbai, India and operates as an online jewelry store, delivering premium-quality jewelry across India.
3. What makes Mirea different from other jewelry brands?
Mirea combines contemporary designs with exceptional craftsmanship to create unique and luxurious jewelry pieces. We prioritize quality, attention to detail, and affordability, ensuring our customers receive exquisite jewelry they’ll cherish forever.
Our Products
4. What materials are used in Mirea jewelry?
Mirea jewelry is made from premium stainless steel with a luxurious 18k gold plating, offering a timeless look and exceptional durability. The high-quality materials ensure long-lasting shine, resistance to tarnishing, and are hypoallergenic, making our jewelry perfect for everyday wear and ideal for those with sensitive skin. This blend of craftsmanship and quality sets Mirea apart as a trusted destination for fine jewelry.
5. Are Mirea jewelry pieces safe for sensitive skin?
Yes, our jewelry is hypoallergenic and skin-friendly, making it suitable for individuals with sensitive skin.
6. Does Mirea offer customized or personalized jewelry?
Currently, we focus on offering exclusive pre-designed collections. Stay updated by subscribing to our newsletter for future announcements about personalized jewelry services.
Placing an Order
7. How can I buy jewelry from Mirea?
Shopping with Mirea is easy! Browse our collections, select your favorite jewelry pieces, add them to your cart, and proceed to secure checkout. You’ll receive a confirmation email once your order is placed.
8. Can I modify or cancel my order?
You can request modifications or cancellations within 24 hours of placing your order by contacting our customer support team at care@mirea.co.in.
9. Does Mirea offer gift packaging?
Yes, we provide complimentary gift packaging with every order, making our jewelry the perfect gift for loved ones.
Shipping & Delivery
10. Does Mirea ship internationally?
Currently, Mirea does not offer international delivery for individual orders. However, if you wish to place a bulk international order, please contact us at care@mirea.co.in, and our support team will assist you.
11. What are the delivery timelines for Mirea orders?
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Within India: 5–7 business days
- For bulk international orders, delivery timelines will be provided upon inquiry.
12. How can I track my Mirea order?
After your order is shipped, you’ll receive a tracking link via email or SMS. Use this link to track your package in real-time.
Returns & Exchanges
13. What is Mirea's return policy?
We accept returns within 7 days of delivery for unworn items in their original packaging. Visit our Returns & Exchanges page for complete details.
14. Can I exchange a product purchased from Mirea?
Yes, exchanges are allowed within 7 days of delivery for eligible items. Contact our customer support team to initiate an exchange process.
15. Are sale items eligible for returns or exchanges?
Discounted or sale items are typically non-returnable unless otherwise specified on the product page.
Jewelry Care & Maintenance
16. How should I care for my Mirea jewelry?
To maintain the beauty and shine of your Mirea jewelry:
- Store it in a dry, cool place, away from moisture and direct sunlight.
- Avoid contact with water, perfumes, or harsh chemicals.
- Clean gently with a soft, lint-free cloth after use.
Payments
17. What payment methods are available on Mirea?
We accept all major credit/debit cards, UPI payments, PayPal, and net banking. Our payment gateways are secure and encrypted to ensure your transaction safety.
18. Is it safe to shop on Mirea's website?
Absolutely! Mirea's website is SSL-encrypted, and all payment transactions are processed through secure payment gateways for a safe shopping experience.
Customer Support
19. How can I contact Mirea for assistance?
You can reach us through the following channels:
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Email: care@mirea.co.in
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Calling Number: +91-9326611702
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WhatsApp Number: +91-7383752456
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Contact Form: Available on our Contact Us page.
20. Does Mirea have a physical store?
Currently, Mirea operates exclusively online to bring you an exceptional shopping experience at your convenience.
Bulk Orders
21. Does Mirea offer bulk or corporate gifting options?
Yes, we offer bulk orders and corporate gifting options. Contact us at care@mirea.co.in to discuss your requirements and get personalized assistance.
22. Are discounts available for bulk orders?
Yes, we offer competitive pricing and discounts for bulk purchases. Reach out to care@mirea.co.in for more details.
Additional Information
23. How can I stay updated with Mirea’s new collections and offers?
Subscribe to our newsletter and follow us on social media platforms like Instagram and Facebook for updates on new arrivals, exclusive sales, and styling tips.
